Frequently Asked Questions

What do you sell?
Wearable anime blanket hoodies, slippers, plush collectibles, and bag charms — made for comfort and gifting.

How long does delivery take?
Orders ship within 1–2 business days. U.S. orders usually arrive 3–5 business days after shipping. Shipping is free on all U.S. orders.

When should I order for Christmas?
Order by December 15 to receive your order by Christmas.

Do you ship internationally?
Right now we ship within the United States only.

What sizes do you offer?
Youth size fits most kids ages 5–14. Adult size is a roomy oversized fit for teens and adults. If you're between sizes, go with Adult for a cozier fit.

How do I wash my blanket hoodie?
Machine wash cold on a gentle cycle. Tumble dry low or air dry. Avoid bleach and fabric softener.

What is your return policy?
Free returns within 30 days of delivery, including sale items. Start a return in our Returns Center.

What if my item arrives damaged?
Email us within 7 days of delivery with a photo and we'll send a free replacement or a full refund.

Can I cancel or change my order?
Yes, within 24 hours of placing it. After it ships, changes can't be guaranteed.

Do you have a physical store?
We're online only. Follow us on Instagram and TikTok for new drops.

Are payments secure?
Yes. All payments are processed securely through Shopify Payments, Shop Pay, PayPal, Apple Pay, and Google Pay.

How can I contact you?
Email info@olmtoys.com — we reply within 24 hours.